Help Centre

Get unstuck without hunting through documentation

Start with the most common tasks below. If that does not solve it, open a support request and keep the conversation attached to one ticket.

Create and seal Evidence

Hash files locally, review the immutable details and complete TOTP-protected sealing.

Understand trust states

Learn the difference between platform sealing, anchoring, qualified timestamps and identity.

Verify a DDEP package

Upload a portable proof package and check its internal cryptographic commitments.

Account security

Set up MFA, recovery codes and review your signed-in sessions.

Contact support

Open a support request

Tell us what you were trying to do, what happened and what you expected. Do not include passwords, TOTP secrets, recovery codes or private encryption keys.